ASL Studio Shipping Policy

ASL Studio Shipping Policy:

ASL Studio proudly offers worldwide shipping, ensuring that our products reach customers across the globe, from the UK to Austria, America, China, Australia, Canada & Korea!

1. Order Processing and Delivery:

  • All orders are processed and shipped within 5-15 working days. Once your order has been shipped, we will provide you with a tracking code, allowing you to monitor its progress until it reaches your doorstep.

2. Customer Responsibility:

  • It is essential for customers to enter the correct shipping address during checkout. Please double-check the address to avoid any delivery issues.
  • After shipping, ASL Studio is not responsible for undelivered or missing items caused by incorrect addresses.

3. International Shipping and Customs Fees:

  • International customers outside the UK may be subject to import/duty fees as per their respective country's regulations. These fees are the responsibility of the customer.
  • ASL Studio ships international orders via reliable carriers like Royal Mail, UPS, or DPD to ensure efficient and cost-effective shipping based on your delivery country.

4. UK Shipping:

  • Standard Shipping: UK standard shipping typically takes 5-15 working days, with delivery within 2 working days after shipping. 

5. International Shipping - Standard:

  • The cost of international shipping is calculated at checkout, based on the order's weight and the delivery country.
  • All international orders are insured against loss and damage to ensure a worry-free delivery experience.
  • Customers are responsible for any customs or import taxes applicable upon delivery.

6. Tracking and Shipping Confirmation:

  • Once your order is shipped, you will receive a shipping confirmation email or text, along with a tracking code, so you can stay informed about your package's whereabouts.

At ASL Studio, we prioritise timely and secure shipping to guarantee your satisfaction. If you have any further questions or concerns about shipping, please feel free to reach out to our customer support team at info@asl-studio.co.
Happy shopping! 🌍🚚📦